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22 March 2017 Enterprising Investor Blog

The Active Equity Renaissance: Understanding the Cult of Emotion

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“I know you are afraid and you should be afraid. I will invest you in products that will not stir up your fears."

This sentiment is applied over and over again in the investment industry in one form or another.

It is the mantra of what my co-author Jason Voss, CFA, and I call the “Cult of Emotion.” The Cult is so pervasive, investment professionals are hardly aware how it affects virtually every investment decision we make. It has been institutionalized through regulation, platforms, gatekeepers, advisers, analysts, consultants, and even modern portfolio theory (MPT), the underlying paradigm of the investment industry.

Two Choices: Cater to or Mitigate Emotions

Investors experience powerful emotions as portfolios decline in value and then reverse course and head back up. Drawdowns are especially gut-wrenching, as hard-earned money disappears before a client's eyes.

Investors are prone to a host of cognitive errors when in thrall to these emotions. The two most prominent are myopic loss aversion and social validation. Myopic loss aversion research demonstrates that people experience the negative feelings associated with losses almost twice as acutely as the pleasure of gains. Social validation, on the other hand, is our innate desire to follow and be a part of the herd.

As investment professionals, we can do little to turn off these emotions. But we can decide how we respond to our clients when they experience them in the growth portion of their portfolios.

There are two choices: We either cater to clients' emotions, or we strive to mitigate the damage inflicted by investment decisions made based on those emotions. Investors left to their own devices will let their feelings drive their investment choices. And that will end up costing them hundreds of thousands — if not millions — of dollars in long-term wealth. By helping to short-circuit these cognitive errors, advisers and analysts can add value for their clients.

To be clear, investors are fearful and their fears need to be addressed by their investment advisers. And the truth is some investors can't be talked out of their fears. But we need to do all we can to help clients avoid these expensive mistakes.

Catering to Emotions

Sadly, the industry encourages us to cater to — to humor — rather than mitigate client emotions. For example, current practice is to diversify across multiple asset classes regardless of the expected return. The result is a trade-off between short-term emotional comfort and long-horizon wealth. The Cult of Emotion sanctions this practice, so we tend not to recognize the damage it inflicts on client growth portfolios.

A considerable swath of the industry is influenced by the suitability standard. Clients are required to complete a “risk assessment” and are then categorized as conservative, moderate, or aggressive. The growth portion of a portfolio is then constructed to fit this classification.

But suitability is an emotional assessment of clients — and a poor one, at that — not a risk assessment of their portfolios. This is an absolutely critical distinction. Suitability legitimizes the construction of low-return portfolios for temporary peace of mind and consequently denies clients substantial long-horizon wealth.

The Cult views tracking error as risk. It's not. It is an emotional trigger for investors. Because of myopic loss aversion, short-term underperformance serves as a signal to sell a fund and invest in another with better recent performance. So the industry requires low tracking error. But truly active funds can't be successful without tracking error. Accommodating the feelings evoked by tracking error costs investors dearly.

Parenthetically, this discussion brings up another problem with tracking error that is covered in “Alpha Wounds: Bad Adjunct Methodologies.” It is an active investment manager’s job to outperform the benchmark and by a wide margin. Tracking error presupposes a successful asset allocation strategy put into place by an independent third party, for which there is actually very little evidence of success.

Cult Enforcers

Cult Enforcers dominate the investment industry. But just who are they? Advisers who construct the entire client portfolio based on the suitability standard, rather than specific needs. Analyst gatekeepers who use annual volatility, Sharpe ratio, tracking error, and the like to determine long-horizon investments.

There are three forces that shape the Enforcer's mentality:

  1. The widespread use of MPT tools — volatility as risk and efficient frontiers — strongly encourages a trade-off between temporary emotional comfort and long-term wealth.
  2. The business risk funds face when investors make emotional investing decisions based on short-term performance encourages internal sales and marketing to work hand in hand with the external gatekeepers to enforce the Cult's dogma.
  3. The many regulations imposed on the industry to reduce emotional triggers limit the investment choices available to investors. And, of course, the trial lawyers are not far behind, enforcing the prudent man rule and other regulations, thus stirring up concern if not outright fear among industry professionals.

Leaving the Cult

To pave the way for the active equity renaissance, the Cult of Emotion must be left behind. The Cult is ubiquitous, so this won't be an easy task. But it is essential. The Cult makes successful active management nearly impossible.

Each of us can begin this transition on our own. The hope is that the industry eventually sheds the Cult and returns its focus to delivering client value.

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All posts are the opinion of the author. As such, they should not be construed as investment advice, nor do the opinions expressed necessarily reflect the views of CFA Institute or the author's employer.

Image credit: ©Getty Images/Jim Zuckerman

28 Comments

L
Lilly (not verified)
22nd March 2017 | 1:52pm

Excellent article. The difficulty is that even when clients describe themselves as "long term investors" they become (panicked?) "short term investors" at the speed of sound when there is "too much" volatility on the downside. It is my experience of 35 years that MPT and diversification are often-not always-more effective at keeping clients in the market at all vs taking concentrated, long term positions that cause clients to panic. Just one person's opinion. CIMA 1993

JV
Jason Voss, CFA (not verified)
22nd March 2017 | 4:16pm

Hello,

Thank you for taking the time to share your thoughts about the piece. This kind of feedback is valuable to both Tom and me. Thank you also for sharing your story.

We believe that as an industry we all need to start focusing on our end clients, even if this means difficult, non-expedient changes are in order.

Yours, in service,

Jason

P
Peter (not verified)
23rd March 2017 | 11:32am

Not enough is being written about investment advisor bias, in my opinion. We talk a lot about how retail investors are poor, lost sheep who will be swayed by any emotion. But I have seen investment committees and professionals get all worked up over the latest news and allow it to influence their decision making. We should start to turn the spotlight on ourselves, publicly.

L
Lilly (not verified)
23rd March 2017 | 3:52pm

Investment committees can be the worst, especially if they are loaded up with retail brokers with no clue as to UPMIFA or other fiduciary standards

JV
Jason Voss, CFA (not verified)
24th March 2017 | 2:31pm

Hello Lilly,

Thank you for sharing your thoughts about investment committees. Would you care to elaborate on them at all?

Yours, in service,

Jason

L
Lilly (not verified)
24th March 2017 | 4:04pm

Jason:
In my long experience working with fiduciaries, it has been uniformly my experience that the boards are made up of retail investors and retail brokers. Even investment consultants who are trained and proficient in the various fiduciary standards (UPMIFA, ERISA, etc.) have a very difficult time overcoming board members' preconceived notion that they can invest fiduciary funds the same way that they invest their 401(k) or personal taxable funds.
Asset owners do not do nearly enough to learn about or insist that their board members learn about their own *personal* financial liability under fiduciary statutes.

JV
Jason Voss, CFA (not verified)
27th March 2017 | 9:33am

Hello Lilly,

'Tis also true in my experience.

Yours, in service,

Jason

JV
Jason Voss, CFA (not verified)
24th March 2017 | 2:33pm

Hello Peter,

I couldn't agree with you more, and on each of your statements. Thanks for taking the time to share your thoughts.

Yours, in service,

Jason

BC
Brad Case, PhD, CFA, CAIA (not verified)
23rd March 2017 | 12:06pm

Excellent thought piece, Tom and Jason.
There's one effect of the Cult of Emotion that has been particularly damaging to investors, especially the largest (and supposedly most sophisticated) institutional investors: that's the growth of high-cost investing in private equity, private real estate, and hedge funds. The attraction of illiquid investments is that they're Level 3 assets whose values cannot be measured accurately on the basis of frequent transactions in liquid markets, so instead they are measured inaccurately by managers in a way that systematically understates their volatility, their correlations with other assets, and their other risks. In effect, investors have paid an enormous cost--in fees, in underperformance, and in hidden risks--for the legal right to understate the risks to which they've exposed themselves.
The real shame is that the cost of this accuracy-avoiding behavior is borne not by the investment decision-makers (pension fund managers, endowment managers, foundation managers) but by those people who are supposed to be the beneficiaries of the investment decisions: retirees, financial aid recipients, people who might otherwise have benefited from foundation grants, etc. (not to mention taxpayers who must make up the difference).

JV
Jason Voss, CFA (not verified)
24th March 2017 | 2:32pm

Hello Brad,

Thank you, as always, for taking the time to share your thoughts and for contributing to the conversation. I believe your examples meaningfully add to the conversation.

Yours, in service,

Jason