Hello Sviatoslav
Thank you for taking the time to put this together.
It is the only article I have read on the subject that takes the academic view, a view that is thought provoking and instructive.
Particularly as I am in the midst of launching an automated trading algorithm.
I love the scientific treatment of a customer and the concept of "jobs to be done", something I had not heard of before.
Thanks again - an excellent article - a job well done.
Happy weekend
Savio