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Bridge over ocean
13 May 2019 Multimedia

Using Digital Technology to Improve Clients' Experiences

  1. Jane E. Henshaw

Vanguard Center for Investor Research's head of research, Jane E. Henshaw, discusses insights gained through her work and how they may be used to improve investment clientele's customer experience.

Vanguard Center for Investor Research's head of research, Jane E. Henshaw, discusses insights gained through her work and how they may be used to improve investment clientele's customer experience.

The Take 15 Series is a collection of illuminating, short conversations with noted economists, best-selling authors, leading researchers, and successful practitioners on topics ranging from geopolitics and whistleblowing to irrationality and outlooks.