“Investor redress” refers to enforcing the rights of retail investors and users of financial services to demand the cessation of an illegal activity or to be compensated for harm caused by misconduct. This report explores investor redress based on a survey of best practices and regulatory frameworks in Europe, Asia, and the Americas. It examines specific redress schemes set up in instances of widespread investor detriment and offers policy recommendations to increase the availability and quality of redress mechanisms in retail financial markets.
After publication of Redress in Retail Investment Markets: International Perspectives and Best Practices in August 2014, it was brought to our attention that the information on the Czech Republic ADR scheme on p. 25 of the report was erroneous. The paragraph about the Czech Republic was amended in January 2015 to correct the factual inaccuracies. The information that was corrected is available here: Redress in Retail Investment Markets: International Perspectives and Best Practices–Errata.